Health screening questionnaire 

If you are new to class, then you will need to complete a registration form and health questionnaire. This will be screened by the physiotherapist prior to you starting. If you have a medical condition or rehab needs the physiotherapist may advise that you have a 1:1 Pilates session first. If there are any changes to your health or medical condition, then it is your responsibility to inform the physiotherapist before the class begins. 

Please note you will not be able to attend the class if you have not completed the health questionnaire. 

Booking 

The Pilates classes are sold as a block booking and usually run term term only. Most courses run for a period of 6-7 weeks, but this is dependent on the school holidays.

Please book online on the website. You can pay securely on the website or contact Mary and she will let you know bank transfer details. Your space is only confirmed once the payment is received. 

Class cancellation policy 

If you need to cancel your place on a course, then you will need to give at least 48 hours’ notice prior to the term starting to receive a full refund. If the cancellation is less than 48 hours then regrettably no refund will be given.

No class credits or refunds will be given once the course has started except in exceptional circumstances. 

If a class has to be cancelled by the physiotherapist, then an extra class will be offered or a refund for the session missed.

Updates 

These policies may be updated to reflect changes to our services and client feedback. Please do review them before every course booking.

If you have and questions or comments regarding our policies, please do not hesitate to contact Mary